AI Agents Won't Help You:
What Comes Before Technology

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GENERAL INFORMATION

01

About the workshop

AI agent hype is everywhere. But adding an agent to a broken process only makes the failure faster and more expensive.

This onsite workshop focuses on the real bottlenecks: problem framing, data readiness, and measurable outcomes.

02

WHAT YOU WILL DO

Understand why AI agent initiatives fail in real life
Define the right problem and success metrics using a simple framework
Score use cases by business impact in a group exercise
Draft a realistic adoption roadmap to execute next

03

IDEAL FOR

Chief AI Officer
Chief Digital Officer, CTO
COO, CEO
Head of Customer Support, Customer Care, Call Center, Support Operations
Head of Operations

04

WHY ATTEND

Cut through hype with practical, real-world patterns
Prioritize use cases with clear business value
Leave with a concrete plan and success metrics

AGENDA

12:00 PM

Session 1: Hype vs reality, why AI agents  fail in real life

12:50 PM

VIRTUAL Coffee break

1:10 PM

Session 2:
Use case scoring, success metrics, and an adoption roadmap

SPEAKER

Alexander Merkushev

Head of AI Adoption, Yango Tech

Alexander is an AI consultant, cloud expert, and product leader with 10+ years of experience helping enterprises turn AI ambition into real outcomes. He focuses on AI and data maturity, practical adoption roadmaps, and launching AI-driven products at scale across regulated and high-load environments. In this workshop, he will share why AI agent initiatives fail in practice and how  to frame the right problem, prioritize use cases by business impact, and build a rollout plan that teams can execute immediately

REGISTRATION

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AI Agents Won't Help You:What Comes Before Technology