31.03.2026
ONSITE WORKSHOP

AI Agents Won't Help You:
What Comes Before Technology

YANGO DUBAI OFFICE ONE, CENTRAL BUILDING 5

GENERAL INFORMATION

01

About the workshop

AI agent hype is everywhere. But adding an agent to a broken process only makes the failure faster and more expensive.

This onsite workshop focuses on the real bottlenecks: problem framing, data readiness, and measurable outcomes.
02

WHAT YOU WILL DO

  • Understand why AI agent initiatives fail in real life
  • Define the right problem and success metrics using a simple framework
  • Score use cases by business impact in a group exercise
  • Draft a realistic adoption roadmap to execute next
03

IDEAL FOR

  • Chief AI Officer
  • Chief Digital Officer, CTO
  • COO, CEO
  • Head of Customer Support, Customer Care, Call Center, Support Operations
  • Head of Operations
04

WHY ATTEND

  • Cut through hype with practical, real-world patterns
  • Prioritize use cases with clear business value
  • Leave with a concrete plan and success metrics

AGENDA

11:00 AM

Session 1:
Hype vs reality, why AI agents 
fail in real life

11:50 AM

Coffee break

12:10 PM

Session 2:
Use case scoring, success metrics, and an adoption roadmap

SPEAKER

Alexander Merkushev
Head of AI Adoption, Yango Tech
Alexander is an AI consultant, cloud expert, and product leader with 10+ years of experience helping enterprises turn AI ambition into real outcomes. He focuses on AI and data maturity, practical adoption roadmaps, and launching AI-driven products at scale across regulated and high-load environments. In this workshop, he will share why AI agent initiatives fail in practice and how to frame the right problem, prioritize use cases by business impact, and build a rollout plan that teams can execute immediately.

REGISTRATION

SUBMIT THE APPLICATION

Registration is required
Requests are reviewed
Confirmation is sent by email

REGISTRATION IS REQUIRED FOR ALL ATTENDEES